Frequently Asked Questions

 

🗨️ How to place an order?

🗬 Swing by our website, snag what catches your eye, and toss it in your cart— like a digital shopping spree. When you’re ready, hit 'checkout,' pop in your contact and shipping info, and decide how you wanna pay— card or PayPal, your call. Boom, done!

You’ll get a confirmation email faster than you can say, 'Did I just adult today?' And hey, if the tech gremlins give you trouble, no sweat— just ping us at support@uniq-4u.com, and we’ll rescue you like customer service superheroes!

🗨️ How can I modify my order?

🗬 Oops, picked the wrong item or variant? Or maybe something sneaky slipped into your cart, and you didn’t catch it before hitting pay? No biggie—just shoot us an email immediately at support@uniq-4u.com, and we’ll fix it up for you before it gets printed and shipped out.

Heads up, though: once it’s on the road, it’s a done deal!

🗨️ How do you ship and what is the pricing?

🗬 Shipping costs? They depend on how much your order weighs and where it’s headed. Don’t worry, though— it all gets sorted at checkout. Oh, and here’s the sweet part, if your cart total goes over $100, shipping’s on us! Yep, free delivery— because you deserve it

🗨️ Why did my order not arrive in one package?

🗬 We ship orders from different warehouses all over the U.S. Our stuff’s spread out to keep things quick for you. So, if you ordered a bunch of different items, they might roll out in separate packages. Don’t trip— it’s normal to get one thing before the other!

🗨️ Which destination you ship to?

🗬 We’ve got you covered with shipping to most spots across the U.S. and even internationally. Just a heads-up, though— there are some products we can’t ship to certain countries. But don’t worry, we’ll let you know if that’s the case!

🗨️ How long will my order take to be delivered?

🗬 We ship from multiple warehouses, so depending on where your order’s coming from, how stocked up we are, and the crazy high demand, most domestic orders land at your door in 5-7 business days— though a lot of times, they show up even faster! For international orders, it’s usually 15-25 business days, but that can vary depending on your location and the product.

Now, here’s the deal: sometimes, a product might run out if it’s super popular. If that happens, we’ll let you know ASAP. Shipping delays don’t happen often, but hey, life happens. Thanks for rolling with us— we’ve got your back!

 

🗨️ How can I track my order?

🗬  When your item ships out, you’ll get a confirmation email with your tracking number right away. If the tracking’s acting up, don’t stress—just give it another go by visiting the USPS tracking site: Click Here. Things should be smooth sailing from there!

 

🗨️ Missing order, tracking says delivered?

🗬  Oops, looks like something’s missing from your order— sorry about that! We’ll check in with our Warehouse to make sure everything’s good on their end and confirm what’s on the shelf. While we sort it out, could you help us out by sending:

• A picture of the item you got with its packaging and your packing list showing the order and/or tracking number
• The name of the missing item
• Your order number

If the item’s in stock, we’ll get a replacement headed your way. If not, no worries— we’ll set you up with a refund or a credit voucher. Hang tight, and we’ll update you as soon as we can!

🗨️ Can we still cancel order after shipping?

🗬 Unfortunately, we can’t cancel orders once they’re shipped out— sorry about that! With so many orders coming in, we just can’t go through them one by one without slowing everything else down. So, double-check your cart before you hit that final button. Don’t worry, though— only the items listed in your Order Confirmation will be shipped, unless they’re out of stock. Thanks for understanding!

🗨️ Is my payment secured?

🗬 No need to stress— we’ve got top-notch security in place to keep your payment info safe. All your sensitive details, like credit card info, are fully encrypted during checkout using the latest Secure Sockets Layer (SSL) protocol. This means all your personal info stays locked up tight.

If you’re curious about how we handle and protect your data, check out our Privacy Policy for the full scoop. Bottom line: no unauthorized parties are getting near your payment details— we’ve got you covered!

🗨️ What currency are you using?

🗬 All our prices are in U.S. dollars, so if you’re paying with a different currency, your bank or payment provider might tack on some currency exchange fees. Just a heads-up!

🗨️ What is the refund policy?

🗬 We’ve got your back with a 30-day full refund guarantee in the following cases:

• The item doesn’t meet your expectations based on its description.
• The item arrived damaged.
• If your item is damaged, here’s what we’ll need you to do:

Snap some photos to show us the issue and send them over as proof.
Once we’ve reviewed the case, we’ll email you to let you know if the refund is approved or not.
If approved, we’ll provide the return address, but just a heads-up—the return shipping cost is on you. Exceptions apply for accidental orders, where we’re not responsible, and refunds aren’t offered. Thanks for understanding!

🗨️ How can I return my item(s)?